Overview
An Ed-Tech consulting company faced a critical situation due to an outdated legacy system distributed via CD ROM. Catering to education teams across the United States, including major education providers, the company struggled with managing a large user base efficiently, jeopardizing its operations. As a result of a competitor’s web-based software release, the client experienced a decline in market share. Adding to their woes, a previous attempt to outsource software development overseas resulted in spending over a million dollars and getting no tangible outcome.
Seeking salvation, the company turned to our team. We formed a team of skilled business analysts to assess the client’s needs comprehensively, and our developers crafted a web-based software system that saved the company from potential collapse, preserving jobs, and satisfying their valued customers.
Challenges
The Ed-Tech consulting company encountered several pressing challenges:
- Obsolete Legacy System: The reliance on CD ROM distribution hampered efficiency and user experience, making it arduous to manage a large user base effectively.
- Shrinking Market Share: The advent of a competitor’s web-based software eroded the client’s market share, leading to financial strain.
- Failed Off-shoring Attempt: A previous off-shoring venture resulted in significant financial losses without yielding a viable software solution.
Solutions
In response to the customer’s critical situation, our approach involved the following steps:
a. Business Analysts’ Team: A team of proficient business analysts thoroughly assessed the client’s needs, identifying pain points in their existing system.
b. Customized Web-Based Software: Our developers designed and built a bespoke web-based software system tailored to the client’s precise requirements, ensuring scalability and optimal performance.
c. Data Integration: The new software seamlessly integrated relevant data to empower the client in achieving their business objectives efficiently.
Conclusion
The implementation of the web-based software system proved to be a lifeline for the Ed-Tech consulting company. By addressing their challenges, the client not only survived but thrived, preserving jobs and satisfying their valued customers. The collaboration with our team rescued the business from the brink of collapse, safeguarding the livelihoods of countless employees and the satisfaction of their loyal customer base. With a powerful and efficient software system in place, the client could focus on enhancing their services and securing their position in the competitive education technology market for years to come.
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Wayne Hippo is an owner and Managing Partner of PS Solutions, a custom software development and consulting firm with offices in Altoona, PA, Pittsburgh, PA, and Wilmington, NC.
You can reach Wayne at whippo@pssolutions.net
